ms toto Platform Privacy Notice
This page describes what we collect when you use ms toto and how we keep that data protected. We at ms toto take your privacy seriously. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers through mobile banking, local payment, online payment, and e-wallet, or place a wager on football, live-dealer games, or slots, we collect certain information. We use this information only to operate our platform, verify your identity, process your transactions, and comply with applicable law.
Our privacy policy applies to all account holders across Indonesia, whether you access ms toto from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta. We do not sell your personal data to third parties. We share information only with payment processors, identity-verification services, and other vendors necessary to operate ms toto.
If you have questions about how we handle your data, our support team is available to answer them.
What Data We Collect
We collect information in several ways. When you register for ms toto, we collect your email address, phone number, and a password you create. During account verification, we collect your full name, date of birth, and identity document (KTP, passport, or driver's license). We also collect a selfie to verify that the identity document belongs to you.
When you deposit funds, we collect information about your payment method. If you use DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we receive confirmation of the transaction from the fintech provider. If you use a bank virtual account through mobile banking, local payment, online payment, or e-wallet, we receive transaction details from the bank. We do not store your full payment card or bank account number — we store only the last four digits and the payment method type.
We do not store full payment details
Your payment information is processed by secure third-party gateways. We retain only transaction confirmations and the last four digits of your payment method.
When you use ms toto, we collect information about your activity. This includes the games you play, the wagers you place, your account balance, and your transaction history. We also collect technical information such as your IP address, browser type, and device type. This information helps us detect fraud, prevent abuse, and improve our platform.
How We Use Your Data
We use your data to operate ms toto and provide our services. We verify your identity to comply with financial regulations and prevent fraud. We process your deposits and withdrawals using the payment information you provide. We use your activity data to detect suspicious behavior, prevent money laundering, and enforce our terms.
We may contact you via email or phone to verify your account, notify you of important changes to our service, or respond to your support requests. We do not send marketing emails unless you opt in. You can manage your communication preferences in your account settings.
Third-Party Processors
We share your data with third-party vendors who help us operate ms toto. Payment processors handle your deposits and withdrawals. Identity-verification services verify your KYC documents. Hosting providers store our servers and databases. These vendors are contractually obligated to protect your data and use it only for the purposes we specify.
Our servers may sit outside your jurisdiction. This means your data may be transferred to and stored in countries other than Indonesia. By using ms toto, you consent to this transfer. We ensure that all data transfers comply with applicable privacy laws.
How Long We Keep Your Data
We retain your personal data for as long as your ms toto account is active. After you close your account, we retain your data for a minimum of five years to comply with financial regulations and resolve disputes. We may retain certain data longer if required by law.
You may request deletion of your data after your account is closed, subject to legal retention requirements. Contact our support team to request data deletion. We will respond to your request within 30 days.
Your Rights on ms toto
You have the right to access your personal data. You can view your account information, transaction history, and identity documents in your account settings. You have the right to correct inaccurate data — if your name or contact information is incorrect, contact our support team to update it.
You have the right to request a copy of all data we hold about you. We will provide this information in a readable format within 30 days of your request. You have the right to object to certain uses of your data, such as marketing communications. You can manage these preferences in your account settings.
Cookies and Tracking
We use cookies to remember your login information and preferences. Cookies are small files stored on your device that help us recognize you when you return to ms toto. You can disable cookies in your browser settings, but this may affect your ability to use ms toto.
We use analytics tools to understand how users interact with ms toto. These tools collect information about which pages you visit, how long you stay, and what actions you take. This information helps us improve our platform. We do not use this data to identify you personally.
Data Security
We protect your data using industry-standard security measures. All data transmitted between your device and our servers is encrypted using SSL technology. Your password is hashed and stored securely — we cannot see your password, and neither can our support staff. Access to your data is restricted to authorized employees who need it to perform their jobs.
We conduct regular security audits and penetration testing to identify vulnerabilities. We maintain backup systems to prevent data loss. Despite these measures, no security system is completely immune to attack. If we discover a data breach, we will notify affected users within 72 hours.
Changes to This Privacy Notice
We may update this privacy notice at any time. Changes take effect immediately upon posting to ms toto. Your continued use of ms toto after changes are posted constitutes your acceptance of the updated notice. We encourage you to review this notice regularly to stay informed of any updates.
Contacting Us About Privacy
If you have questions about this privacy notice or how we handle your data, contact our support team. We respond to privacy inquiries within five business days. If you believe we have violated your privacy rights, you may file a complaint with the relevant data protection authority in your jurisdiction.
We at ms toto are committed to protecting your privacy and operating transparently. Your trust is important to us, and we take our responsibility to safeguard your data seriously.